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Please be aware, the information on this page relates to Luton & Dunstable University Hospital

Hospital Support – Carers Hub – L&D

Carer support from Carers in Bedfordshire is currently available via phone or email from 9am – 4 pm weekdays as follows:

Phone – 07772 231230
Email – carershub@carersinbeds.org.uk

Pre-booked face-to-face appointments can be arranged for a Monday via phone or email.

Carers in Bedfordshire supports family carers living in or caring for a resident of Central Bedfordshire or Bedford Borough, or where the carer is registered with a GP practice in Central Bedfordshire or Bedford Borough. For further information about how the charity supports unpaid carers, visit www.carersinbeds.org.uk

Luton residents should contact Carers Central:

Website – www.carerscentral.org.uk
Phone – 0300 303 0201
Email – carerscentral@drcbeds.org.uk

Unexpected closure of lifts in Beeden House and reduced lift capacity in the Main Block, Bedford Hospital

Beeden House

We have had to make the difficult decision to close both lifts in Beeden House after finding an unexpected fault during routine maintenance.

This means that there will be disruption to services and appointments on the upper floors of Beeden House.

We are currently contacting patients to find the best individual solution for them, minimise disruption and ensure they continue to receive the care they need. At this point you do not need to contact us, we will contact all affected patients.

The decision to close the lifts was hard, but we felt it was the safest decision to best protect our patients and staff.

Reduced lift capacity in the Main Block

Please be aware our lifts in the Main Block currently have reduced capacity. In order to maintain lift functions and minimise traffic in the remaining lifts, we will be prioritising high priority movements.

Staff, patients and visitors can access the main block lifts if required, but may be asked to wait at main reception while other priority movements are made. A minimum of 4 people will be required before the lift departs. Security staff operating the lifts will be mindful that not all disabilities are visible and make appropriate accommodations for non-ambulant staff and visitors.

We apologise for the inconvenience the closure of lifts and reduced lift capacity will cause.

Thank you to everyone for your patience and support.