Change/Cancel Appointment – Luton and Dunstable University Hospital

If your appointment is within the next 14 days, do not use the e-form, but use the Outpatient contact numbers instead.

If you fill in the form within 48 hours of your appointment, you will be put down as DNA, therefore please call the number above.

(Please note Monday morning and lunch times are usually the busiest, so please avoid calling during these times if possible.)

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Changing your appointment

If the appointment you wish to change is within two working days we will aim to contact you within 48 hours, otherwise we will notify you by post within one week.

Cancelling your appointment

Once we have received your request we will cancel your appointment. However, if you choose to cancel, you will not be offered a new appointment unless you are re-referred by your GP.

Urgent Referrals

If your GP has informed you that your referral is urgent, this is because you should be seen within a two week period. Please bear this in mind when requesting a change of appointment and ensure that you book your new appointment within this period.

The form below should not be used for appointments for Maternity, Breast Screening, GUM, Endoscopy, Imaging/X-ray, Limb-Fitting, Orthotics, Neurophysiology, Physiotherapy, Speech and Language Therapy, Audiology, Anaesthetics or Mental Health.

You should contact the department direct on the telephone number quoted on your appointment letter for these appointments.